How can I delete my account?

How to delete my account

All of the following data will be deleted.

  • Channel settings
  • Recommended content based on your interests
  • Followed topics
  • Browsing history
  • All app settings
  • Account information
  • Other data you have provided

If you delete your account, all the history and other information associated with the account will be deleted as well.
Data stored on our server will be deleted within 30 days.

 

How to Delete

  1. Delete data stored in the app.
    • SmartNews app version 22.2.30 (iOS) / 23.10.40 (Android) or later:
      Open this link on your smartphone. By following the instructions on that screen, data in the app will be deleted immediately and data stored on the server will also be deleted within 30 days.
    • SmartNews app version prior to 22.2.30 (iOS) / 23.10.40 (Android):
      Please send your inquiry through this form mentioning that you would like to delete your data.
  2. Delete data stored on web browsers.
    • Safari on iOS:
      Referring to this information, please go to the iOS settings app and perform "Remove All Website Data" for Safari.
    • Chrome on Android:
      Referring to this information, please go to the Chrome app settings and clear "Cookies and Site Data" for "All Time."
    • The other web browsers:
      Please delete the Cookies and Site Data in the app you are using. Note that some apps might use different terms instead of "Cookies" and "Site Data."
  3. Delete data stored on other devices you have.
    • Please perform the above 1 and 2 on the other devices as well. The data associated with your account will be deleted by the operation on your first device. To delete the data associated with the other devices, the operations are required on the other devices as well.
  4. Stop signing in to SmartNews with your Apple ID (if you used "Sign in with Apple.")

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