Q: I want to change my name on my profile. What should I do?
You can easily change your username at any time by following these steps:
- Open the SmartNews app and go to setting on your right top corner
- Navigate from Account > Edit profile
- Enter a new Display Name of your choice.
- Hit Complete to save your changes.
Your new username will now be updated.
Q: I changed my name, but it’s not showing correctly on my profile. What should I do?
If you’ve recently changed your name and it hasn’t been updated on your profile page, try logging out and logging back into your account. This can help refresh your profile and display the correct name.
Q: What should I do if I still see the old name after logging in again?
If your profile still shows the old name after logging back in, please wait a little while and try again. It may take some time for changes to fully reflect. If the issue persists, feel free to reach out to our support team for further assistance.
Q: The username on my SmartNews profile does not look familiar
Please read below article: