SmartNews US edition FAQ

SmartNews

• Name change on profile
• I have a question or feedback for an article I saw on SmartNews app
• Why can I not see local contents?
• I want to read the article I opened in the past
• SmartView doesn't show anything
• The news isn't loading

See all 14 articles

SmartNews Beta

• Switch from SmartNews Beta
• Issue with login using Google, Facebook, Apple authentication
• Why am I seeing a different design?

General

• How to get your device token (Android/iOS)
• How can I delete my account?
• When I click the link to news, SmartNews download page appears. How can I read the article?
• What are user accounts?
• What are the minimum supported environments for iOS and Android?
• How to capture a screen recording

See all 7 articles

Notifications

• How do I control notifications? (iOS)
• How to turn off daily wrap
• How do I control whether my phone vibrates when I receive notifications? (Android)

Announcements

• [SOLVED] Issue with Refreshing Articles - Aug 5, 2024
• Update to Autoplay Video Ads Setting - May 2024
• Issue with Article Not Loading - Started April 10
• IMPORTANT ANNOUNCEMENT: What to Watch feature has been discontinued on 11/30/2023.
• IMPORTANT ANNOUNCEMENT: The Wildfire / Hurricane map will be discontinued on 06/08/2023
• The Social channel will be discontinued on 4/30/2023