We’re pleased to inform you that the loading issue caused by a server-side problem has been resolved as of Dec 3, 9:05 PM PST.
If you’re still encountering any issues, please try the following steps:
- Refresh the App: Close and reopen it.
- Clear Cache: This can often resolve lingering problems.
If the problem persists, feel free to contact us directly, and we’ll assist you promptly.
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We are currently experiencing a system-wide incident that is affecting all channels. Our team is actively investigating the issue and working to resolve it as quickly as possible.
What to Expect
- You may experience delays or loading issue across all channels.
- Access to some features might be temporarily limited.
Current Status
Our engineers are prioritizing this issue and are working diligently to restore services. We’ll share updates directly through this help center article as new information becomes available.
What You Can Do
- Stay Updated: Check back here periodically for updates.
- Reach Out: If you have urgent concerns, contact our support team via below link.
We sincerely apologize for any inconvenience this may cause and appreciate your understanding and patience as we work to resolve the issue. If you have questions or need assistance, feel free to reach out to our support team.