Update: Jan 12, 12:00 AM PST
The issue that caused article images to appear blank in articles has been resolved.
If you’re still seeing missing images, please try:
Clear the app cache
Restart the app (fully close it, then reopen)
Thanks for your patience, and sorry for the disruption.
Update: Jan 11, 10:30 PM PST
We’re currently aware of an issue where some images aren’t showing up in SmartNews. You might see blank spaces or missing images while browsing stories.
Our team is already looking into it and working to get things back to normal as quickly as possible.
Thanks for your patience, we’ll update this article as we learn more.