Update: Oct 1, 2026
Point redemptions and Tango balance features are now fully restored. You can redeem your points again!
Important Note for Pending/Error Transactions: If you had an item in processing during the maintenance window, please follow these steps to complete your reward selection:
Go to Point History and select your redeemed item.
If you do not see your item listed, tap "See More" at the bottom of the Point History page to load older transactions.
Once you locate the processing item, tap "Try Again" underneath it to proceed to select your gift card.
Thank you for your patience and understanding while we completed these updates.
Please be advised that system maintenance is currently underway starting today. The following features are temporarily unavailable:
- Point Redemptions
- Checking Tango Balance (via the "Visit Tango" link under Point History)
Status: Temporarily Unavailable
Start Date: September 23, 2026
Expected Completion: September 30, 2026
We apologize for any inconvenience this may cause and thank you for your understanding as we complete these necessary updates.